Termini e condizioni del servizio

Terms and Conditions
Last Updated: 12th August 2025

1. Introduction These Terms and Conditions govern your use of our website and the purchase of our products/services. By accessing or using our website, you agree to be bound by these terms.

2. Definitions

  • "We," "us," or "our" refers to MT REPRESENTATIONS LTD (TA The Italian Pantry), registered in the UK.
  • "You" or "your" refers to the user or customer accessing our website
  • "Products" refers to the goods and/or services offered for sale on our website.

3. Acceptance of Terms By placing an order through our website, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts.

4. Ordering Process

  • Browse our website to select products.
  • Add products to your basket and proceed to checkout.
  • Provide payment and shipping information.
  • Review your order before confirming your purchase.

5. Pricing and Payment

  • All prices are displayed in Pound Sterling (GBP) and include VAT where applicable.
  • We accept various payment methods including
    • Debit and Credit cards.
    • Bank Transfer / BACS Payments.
  • Payment is required at the time of order.

6. Delivery

  • We aim to dispatch orders within 2 working days from time of order.
  • Delivery times may vary based on location and service chosen.
  • Risk of loss and title for products pass to you upon delivery.

7. Returns and Refunds

For information on our Returns and refunds please refer to our Refund Policy.

8. Liability

  • Our liability for any product purchased from us is limited to the purchase price of that
    product.
  • We are not liable for any indirect or consequential losses.

9. Intellectual Property

All content on our website, including text, graphics, and logos, is owned by
MT REPRESENTATIONS LTD (TA The Italian Pantry) and protected by intellectual property laws. You may not use any content without our express written permission.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We may revise these Terms and Conditions at any time. Changes will be posted on our website with an updated effective date.

12. Disclaimer

Please note that while we take every care to ensure the product information displayed on our website is accurate, product recipes, ingredients, and packaging may change without notice. This may affect nutritional values and allergen details; therefore, you should always read the product label before consumption and not rely solely on the information provided here.

If you require specific advice regarding any Italian Pantry branded product, please contact hello@italian-pantry.co.uk. For all other branded items, please contact the manufacturer directly.

Please note that products prepared in our facilities, or supplied by our partners, may contain or be exposed to traces of allergens from other items. If you have a food allergy or intolerance, we recommend selecting from our prepacked ranges, which include detailed allergen information on the packaging.

13. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us at:

The Italian Pantry

The Ark - Compton Acres

164 Canford Cliffs Road

Poole Dorset

BH13 7ES

hello@italian-pantry.co.uk

01202 985323